Our head office is in the heart of Leeds City Centre in West Village - a creative, compassionate workspace of the future with wellbeing at its heart. With smart building design that reduces water waste and enhances biodiversity and energy efficient management that already meets UK Green Building Council's 2025 - 2030 energy performance targets, our location is on a clear path to reach net-zero by 2030.
Integra are Planet Mark accredited - Planet Mark provide internationally recognised sustainability certification. Through our work with Planet Mark we will continue to measure and reduce our Carbon Footprint year on year alongside measuring our increasing contribution to our local communities.
You can read Integra's 2024 report from Planet Mark here.
Our parent company Hannover RE also share our passion for ethics and sustainability, and there is a wealth of information on their website in respect of their sustainability strategy, the environment, human rights and more. You can find the sustainability area of their website here.
At Integra, technology underpins our efforts to work smarter and more sustainably. By digitising processes and embracing cloud solutions, we reduce paper and energy consumption while improving efficiency.
Through innovative tools and platforms, we empower our teams to collaborate effectively, reduce travel, and deliver a better service to our customers with a smaller environmental footprint.
We also look to extend the life of our technology wherever possible. For example, when we moved our head office to Leeds, we worked with The Turing Trust to donate and recycle over 170 computers, laptops and monitors.
Our biggest source of emissions comes from claims activity. That’s why we place a strong emphasis on working with partners whose ESG ambitions align with our own.
Within our claims operation, we focus on building long-term relationships with suppliers who are committed to improving their environmental impact. This includes working with partners on their own sustainability journey, ensuring they have robust ESG policies in place, and actively engaging with them to better understand and measure sustainability performance.
By carefully selecting and managing our claims partners, we aim to reduce the environmental impact of repairs and reinstatement while maintaining high standards of service for our customers and brokers.
We look to support the communities around us by giving back to causes that matter to our people.
Through our Local Connections programme, we regularly support charities and community initiatives put forward by our colleagues. This includes fundraising and donations for organisations such as Yorkshire Cancer Research and Leeds Children’s Charity, as well as support for a range of local causes and community groups.
We also support national charities, including Marie Curie, helping to contribute to the vital work they do.
Across the business, our approach is simple – to support meaningful causes in a way that reflects what matters most to our people and the communities we serve.
At Integra, we believe in making a difference beyond the workplace. That's why all our people are encouraged to volunteer and give back to our local communities across West Yorkshire. From supporting the St Vincent de Paul Society in Leeds with sorting donations, preparing meals, and helping in their shop, to getting hands-on at Meanwood Valley Urban Farm by planting, weeding, and maintaining the Market Garden, our volunteers have embraced every challenge.
We also lent a hand at Home Farm Primary School and Stocks Lane Primary School in Bradford, refreshing outdoor areas and repainting facilities, and supported The Valley Project in Holmewood by improving community spaces and playgrounds. Each experience has been a rewarding opportunity to connect, contribute, and live out our commitment to making a positive difference where we live and work.
Whether it’s a charity skydive for the Mental Health Foundation, or a memory walk for Alzheimer’s, we always look to support our people by providing sponsorships for causes which they personally wish to support.
As an organisation we also look to sponsor local projects as a way to give back to our community.
Integra are the title sponsor for Bradford (Park Avenue) Football Club’s junior programme – which has over 200 young aspiring footballers in its ranks. Since 2022 we have also sponsored the Bradford (Park Avenue) Schools Cup tournament - which brings together children from primary schools throughout Bradford to play at the stadium and experience the state-of-the-art 4g pitch.
Through our Congregational brand we sponsor the Congregational Federation "Serving the Community Awards" and the United Reform Church "Community Project Awards" – both of which highlight and reward outstanding projects of churches across the UK.
We are committed to showing our support to the Armed Forces community. To demonstrate this, Integra has signed up to the Armed Forces Covenant, a promise that together we acknowledge and understand that those who serve or have served in the Armed Forces, and their families, including the bereaved, should be treated with fairness and respect in the communities, economy, and society they serve with their lives.
Integra has also launched a brand called FNet, which has been specifically created to give back to the Armed Forces Community. Through FNet we’re making donations to various veterans and armed forces charities throughout the UK. This includes donating to the Rawthey Project in Sedburgh, and to The Veterans Hub in Weymouth, both of which do fantastic work to support veterans and their families in their local communities.
To read our statement on Modern Slavery and Human Trafficking, click here
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